Frequently Asked Questions

Ordering & Shipping

How do I place an order?
You can order directly through our website at hobsdresses.com. Browse our collections, select your items, and proceed to checkout.

What shipping options do you offer?
We provide standard and express shipping. Delivery times vary depending on your location.

Do you ship internationally?
Yes, we ship to multiple countries. Shipping costs and delivery times will be calculated at checkout.

How can I track my order?
Once your order ships, you’ll receive a tracking number via email to monitor your delivery.

Returns & Exchanges

What is your return policy?
We accept returns within 30 days of delivery. Items must be unworn, with tags attached.

How do I initiate a return?
Visit hobsdresses.com/returns to start the process. Follow the instructions and include your order number.

When will I receive my refund?
Refunds are processed within 5-7 business days after we receive your returned items.

Products & Sizing

How do I choose the right size?
Refer to our size guide at hobsdresses.com/size-guide for detailed measurements.

Are your items true to size?
Our sizing is standard, but we recommend checking the size guide for the best fit.

Do you offer plus sizes?
Yes, select styles are available in extended sizes. Filter by size on our website to explore options.

Payments & Discounts

What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options.

Do you offer discounts or promotions?
Yes! Subscribe to our newsletter at hobsdresses.com for exclusive offers.

Can I use multiple discount codes?
Only one discount code can be applied per order.

Customer Support

How can I get help with my order?
For assistance, visit hobsdresses.com/contact and fill out our support form.

Do you have a physical store?
We currently operate online only at hobsdresses.com.

Where can I find care instructions?
Care details are included on the product pages and garment labels.